Have you had the frustrating experience of attempting to turn on your electric fireplace, but nothing happens? You’ve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. What’s going on here? Why did your electric fireplace stop working? Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. Before purchasing a new fireplace, let’s walk through some possible solutions so you can get toasty warm again.
Frozen Flame
Frozen flame refers to a flame mechanism that looks okay, but isn’t actually functioning. There are several causes for this. Luckily, this is usually easily remedied. Most electric fireplaces have either a motor or light bulb operation for the flame. Newer electric fireplaces tend to use candelabra lightbulbs. Learn how to replace burnt light bulbs in your fireplace here.
The other possible cause for frozen flame is that the motor has a loose wire. Check all wiring (with fireplace unplugged) to make sure all connections have good contact.
Look for exposed, frayed, or misplaced wires.
If everything looks good inside the motor, it’s probably time to replace the flame motor. Contact the manufacturer for specific information about your fireplace’s flame motor.
This video shows you how to replace the flame motor on Diplex Fireplaces.
Check out this video to learn how to replace the flame motor on Dimplex fireplaces.
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