{"id":1821,"date":"2022-06-23T10:45:00","date_gmt":"2022-06-23T17:45:00","guid":{"rendered":"http:\/\/www.portablefireplace.com\/blog\/?p=1821"},"modified":"2022-06-24T16:52:14","modified_gmt":"2022-06-24T23:52:14","slug":"electric-fireplace-stopped-working","status":"publish","type":"post","link":"https:\/\/www.portablefireplace.com\/blog\/electric-fireplace-stopped-working\/","title":{"rendered":"Why Your Electric Fireplace Stopped Working"},"content":{"rendered":"\n

Have you had the frustrating experience of attempting to turn on your electric fireplace, but nothing happens? You\u2019ve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. What\u2019s going on here? Why did your electric fireplace stop working? Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. Before purchasing a new fireplace, let\u2019s walk through some possible solutions so you can get toasty warm again.<\/p>\n\n\n\n

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Customer photo sent in by William S from Ohio<\/figcaption><\/figure><\/div>\n\n\n\n

Frozen Flame<\/h2>\n\n\n\n

Frozen flame refers to a flame mechanism that looks okay, but isn\u2019t actually functioning. There are several causes for this. Luckily, this is usually easily remedied. Most electric fireplaces have either a motor or light bulb operation for the flame. Newer electric fireplaces tend to use candelabra lightbulbs. Learn how to replace burnt light bulbs in your fireplace here<\/a>.<\/p>\n\n\n\n

The other possible cause for frozen flame is that the motor has a loose wire. Check all wiring<\/strong> (with fireplace unplugged) to make sure all connections have good contact.<\/p>\n\n\n\n

Look for exposed, frayed, or misplaced wires.<\/p>\n\n\n\n

If everything looks good inside the motor, it\u2019s probably time to replace the flame motor. Contact the manufacturer for specific information about your fireplace\u2019s flame motor.<\/p>\n\n\n\n

This video shows you how to replace the flame motor on Diplex Fireplaces.<\/p>\n\n\n\n

Check out this video to learn how to replace the flame motor on Dimplex fireplaces<\/a>.<\/p>\n\n\n\n\n\n\n\n

Fireplace Won\u2019t Turn On<\/h3>\n\n\n\n

Next, let\u2019s look at the one of the most frustrating problems: the fireplace just won\u2019t turn on! After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. *See above for wiring issues<\/p>\n\n\n\n

It\u2019s also a good idea to go outside to check your breaker box, just to be sure you haven\u2019t tripped a breaker. Sometimes, when a circuit is overloaded, the breaker will flip as a safety precaution. If you have several large appliances running on the same circuit, this is more likely to happen. Try moving your fireplace to a different outlet or room.<\/p>\n\n\n\n

So you\u2019ve done all that, and the fireplace still won\u2019t turn on? It\u2019s time to check your owner\u2019s manual to see if your fireplace has a built in fuse box. From there, determine if burnt out fuses are the problem.<\/p>\n\n\n\n

After checking the fuses, the next spot to check is the circuit board. These boards run most of our household appliances today, so it\u2019s important that they\u2019re working correctly. Contact the manufacturer<\/strong> if you think your fireplace needs a new one and they should be able to help you order a replacement.<\/p>\n\n\n\n

Electric Fireplace Not Heating<\/h3>\n\n\n\n

Flame but no heat? Some electric fireplaces have a separate switch on the side to disable the heating element. Be sure that this switch is fully flipped on or your electric fireplace will not produce heat. If the switch is stuck, try cleaning it carefully with a cotton swab<\/strong>.<\/p>\n\n\n\n

When the switch is on, but still no heat, it\u2019s time to check your owner\u2019s manual. The heating element may have burned out. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. The warranty may be void if you disassemble the fireplace.<\/strong><\/p>\n\n\n\n

If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. Loose wire connections one of the main reasons why an electric fireplace won\u2019t turn on. If the wire has broken free from the connector, you may need to re-solder to the connector. This is a fairly easy fix, if you\u2019re the DIY type.<\/p>\n\n\n\n

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