Frequently Asked Questions (FAQ)

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Frequently Asked Questions (FAQ)

Q: I'm looking to replace my existing wood fireplace/firebox with an electric insert one. The problem is that the opening to my firebox seems larger than the standard sizes that seem to be sold. And if there aren't any built that will fit in snuggly as-is, do you have any recommendations as to how we can fill the gap between the fireplace insert and the existing brick mantel? Seems like there will be at least a few inch gap at the top of whatever size we get.

A: What we would recommend is ordering smaller than your fireplace dimension, our customers will normally close off the excess gaps with tiling via granite/marble and or a wood mantel trim that they surround the firebox with. No insert will exactly fit your space and it is very common for our customers to tile off the excess space.

Q: Do you finance?

Yes, we do offer financing. Please visit our financing page for more information.

Q: Can an electric fireplace be converted to gel?

Yes, you would need to swap out the entire insert for a gel fireplace insert..