Product ReviewsMost useful first Newest first
Dorothy McLaughlin, about Adagio Fire Crackler Sound System V.2 Verified Purchase
Apr 8, 2017
Eric, about Adagio Fire Crackler Sound System V.2 Verified Purchase
Jan 24, 2017
I didn't order it when I first ordered my fireplace. As soon as I used it a couple times I knew I wanted the sound effect to enhance the realism.
Very pleased with it.
Samuel H Cognasse, about 54.8" Dimplex Essex White Purifire Electric Fireplace - GDS30L3-1086W Verified Purchase
Sep 28, 2017
Chris Heinen, about Adagio Fire Crackler Sound System V.2 Verified Purchase
Aug 27, 2017
DRH, about 55'' Lexington Empire Cherry Infrared Electric Fireplace Verified Purchase
Robert Anderson, about 55.6" Dimplex Fieldstone Electric Fireplace - GDS26L5-904ST
Shelly Wyatt, about 50.75" Churchill Espresso Entertainment Center Corner Electric Fireplace Verified Purchase
Dec 25, 2016
Karina, about 55.5" Kennedy Grand White Electric Fireplace Verified Purchase
Jan 21, 2017
Richard Freeman, about 54.8" Dimplex Essex White Purifire Electric Fireplace - GDS30L3-1086W Verified Purchase
Jun 27, 2017
I gave it four stars because the shipping took longer than I expected. Tracking at first was a bit of a problem. I had to call customer service at one point and ask for the location and eta. Customer service was great and got back to me quickly. Other than that; great product. It's beautiful. I would recommend it.
Anita , about 59.5" Dakota Caramel Oak Media Mantel Electric Fireplace Verified Purchase
Oct 3, 2017
I thought I finally found the one that checked the boxes the best. So needless to say I was disappointed that what I thought I had ordered wasn't exactly what I received. Overall, it does match the picture in most areas but instead of the cute cabinet door pulls pictured, I got ugly square knobs. Mine also has legs, which the one in the picture doesn't. Perhaps the biggest irritation is that the height is 35 inches high, instead of the listed 32". There were plenty of others I would have chosen if I wanted one 35 inches high. I picked this one since it was the shortest I found with more of a traditional design and an infrared firebox.
The furniture its self is nice. My daughter and assembled it ourselves. It arrive with a very minor ding on a corner but there is a marker you can use to cover scratches. The felt pads placed on the inside of the cabinet doors to protect the box arrived placed so far inside they do not touch the frame when closed.
The fire is a bit cheesy looking but I'm not sure that isn't just what you get with an electric fire. I have seen much worse.
After all the searching and finally placing the order, then waiting on the shipping, means by the time we got it and got it assembled it wasn't cold enough to use it. So now that we have had some cold weather, I have finally turned it on. This thing puts out almost no heat. Yes, if you stand in front you can feel some minor warmth but it makes no difference in the room. Major disappointment, what a waste of money.
Valerie, about 42" Bal Harbour Infrared Walnut Entertainment Center Fireplace Verified Purchase
Sep 24, 2017
Michael Meridith, about 76” Berkeley Infrared Entertainment Center Fireplace Spanish Gray Finish Verified Purchase
Dec 11, 2018
C Kinser, about 72" Fresno Black Electric Media Fireplace Verified Purchase
Kenna, about 50.75" Churchill Espresso Entertainment Center Corner Electric Fireplace Verified Purchase
Rheda Boardman, about 60" Lakeland Roasted Cherry Infrared Electric Fireplace Media Console Verified Purchase
Jan 12, 2017
Barclay, about 13.7" Irradia Stainless Steel Tabletop Bio-Fireplace Verified Purchase
Jun 5, 2017
Jerome St. Clair, about 50.75" Churchill Oak Entertainment Center Corner Electric Fireplace Verified Purchase
Mar 23, 2017
Rita, about 70" Hamilton Weathered Gray TV Stand Infrared Electric Fireplace Verified Purchase
May 23, 2019
Angel, about 42'' Metropolis Wall and Corner Electric Fireplace Verified Purchase