PortableFireplace.com Testimonials

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PortableFireplace.com Testimonials

"Thank you! I appreciate the fast response and great customer service."
Jerry - Idaho 10/16/2018


"I just want to take a minute to thank you for good customer service. The issue turned out to be a little wire clip which had fallen off the rotisserie piece when my husband got the back panel off to ostensibly change the light bulb. I have experienced plenty of customer service people who essentially say, "So sad, too bad." It was a pleasure to deal with someone with your real commitment to service. As it is unseasonably cold and snowy in Montana this weekend, I am enjoying my flickering "flames." Thank you."
Barbara - Montana 10/14/2018


"You run a 5 star company. A real person connected to your company answers the phone and call you back, instead of call centers. You are also very professional being both proactive and personable. It is a pleasure doing business with you."
Dudley - Pennsylvania 10/3/2018


"Just received and put together the 60 inch Brookfield oak entertainment center and just to let you know, couldn't be happier. It is just what I was looking for. The fireplace is awesome. Thanks very much"
James L. - Ohio. 05/29/2014


"PortableFireplace.com was very attentive and always responded in a timely manner in regards to my order for the Hermle mantel clock. I had requested that the clock be shipped to arrive before a certain date and they promptly replied that he would communicate with the warehouse so that would happen and the clock was received well before the date. Thank you"
Greg - Orlando, FL 12/13/2012


"This unit is beautiful and works perfectly. I can not say enough about how great you treated us and quality of product we received."
David S - Ohio. Proud owner of 50.75" Churchwell Oak Entertainment Center Corner Electric Fireplace 2/8/2014


"We did receive it yesterday afternoon. Just finished building it- looks great. Thank you"
Reynolds - Virginia 11/3/2012


"Thank you so much, Portablefireplace.com has been fantastic to deal with and I appreciate the professional way you have handle this situation. Hope I wasn't to much of a nag."
Michael - New Jersey 2/28/2012


"Very pleased with the fast shipping, as promised I received my electric fireplace within two weeks. It arrived in great shape, and the sales associates were very helpful in answering all of my questions. Will be sure to do business again soon."
-Tom D. - New Jersey


"Fireplace screen was fantastic, pictures were helpful and product was as described. Now my mom wants one!"
-Shelly G. - Chicago


"Received my electric fireplace with the clay log broken, I was upset but to be honest they do stand by their customer satisfaction guarantee policy. A replacement piece was sent to me within 10 business days, and now I can't complain. Definitely a reputable business, great job portable fireplace."
-George W. - New York


"I was very nervous about buying something online that I could not see first! The portable fireplace associate assured me that the products would be as described and identical to the product listing and photo. I took a leap of faith and purchased the 42" Chat Granite Fire Pit Table, it arrived and my family and I love it. Thanks!"
-Tina G. - South Carolina


"I shopped multiple fireplace sites and I decided I liked yours the best"
- Susan H. - Tennessee


"To JOHN,,, sup man,,,just wanted to tell you that the fireplace got put together perfectly!! looks great. wanted to thank you for being such a good salesperson!!! belive me thats hard to find, your help with finding the right unit was appreciated. thanx"
- Mike B - New Hampshire


"Thank you John for helping me out with my order. I will certainly mentioned your website to all my friends and family"
- Richard L., New York


"John, What great customer service. I wouldn't hesitate to recommend your company to anyone. Thanks a lot."
James S - Pennsylvania

"Received everything works great thanks happy customer!"
- Kenna S., Texas


50.75" Churchill Espresso Entertainment Center Corner Electric Fireplace

"The fireplace is assembled and fully complete. It's a great fit into our new sunroom. Thank you for your assistance."
- Maryann & Bob


40.94" Chateau White Corner Electric Fireplace

"Hey John, just letting you know the delivery went smooth as did the assembly. Love the fireplace.Thanks"
- Julie R


59.5" Dakota Premium Oak Media Mantel Electric Fireplace

"John, all is good. We assembled it. Just love it !"
- Joan A


60" Canyon Heights Simulated Stone Electric Fireplace - White