The 63" Callaway initially had one side panel that was warped. After contacting the company they send a replacement promptly. Once assembled it looks exactly like it does in the picture. It is a beautiful fireplace. Assembly takes a little time because the mantel, base and right and left pillars are substantial so there are a number of brackets to attach to make it rigid and, of course, safe. The firebox itself drops in so easily that it amazed me actually. I wanted a fireplace with a substantial mantel so I could display a mantel clock, books, small lamps, etc.