I love the look of the grey. Everything arrived in good condition.

The piece is very attractive and the construction instructions were nicely detailed, making assembly pretty easy. I would recommend starting the screw holes for the stove attachment before placing the stove in the frame as the spacing is tight for a screwdriver and a long handle helps. One complaint is that the doors on my unit were too tightly hung at the mounts so that the magnetic catch intended to hold them closed doesn't hold them closed. I will probably add a second latch mechanism to keep them in place.

Excellent product and even better customer service. The fireplace shipped well ahead of schedule and came in three boxes. One piece was damaged, so I emailed to get a replacement part. The replacement was shipped out immediately and came within three days. I rarely leave reviews for products, but I was genuinely impressed with the excellent communication. As for the fireplace, it's gorgeous and puts out enough heat for my entire basement. Can't say enough about it.