delivery went well. my flame barely shows above the logs, unlike the picture. Is there a remedy for that? also the blue or red flame color is nothing more than 3 small lights that are barely seen. also is there any reason you can't make the back of the unit taper as it does for the insert models? which is what I had before. We had to chip out some fire blocks to make it work. I had high hopes for this unit because it cost so much compared to my old one that was possibly 8 to 10 years old and still worked