The shipment arrived unscathed yesterday. My husband went thru each box today and, he could find no damages. He was very impressed with the packing. I had him plug in the fireplace to assure ourselves that it works. It does! As we are currently remodeling the room the fireplace unit will go in, I’ll let you know at a later date if any parts/hardware are missing and if we should have a need for touch-up paint.

R&L Carriers delivered within the time frame they provided us. Plus, Craig the driver was so helpful. He went above and beyond what we expected. I plan to call the freight company to give positive feedback on him.

So far this has been a pleasant transaction. Your ordering process was user friendly, communication quick and accurate, and the freight line you used fulfilled delivery as promised.

Absolutely beautiful piece. Very well made (this is not some IKEA press board). Not at all bad to put together. No problems at all. Very happy with piece and company.